Specified Commercial Transaction Act
■STORE INFORMATION
| Shop | CADERO GRIP |
|---|---|
| Seller | GFJapan,Inc. |
| Sales manager | Kazuhiko Yoshida |
| Address | High city hiroo2, 1-7-22-2F&3F Hiroo Shibuya-ku Tokyo Japan 150-0012 |
| Phone number | +81.3.6408.9760 |
| Email address | info@caderogrip.com |
| Website | https://www.shop.caderogrip.com/ |
| Required fees other than the product price | 【Japan】consumption tax（10%）、shipping fee
【USA, Korea】shipping fee |
| Expiration date of payment acceptance | Payment must be made within 7 days after the order is placed. If payment cannot be confirmed within 7 days of order, the order will be cancelled. |
| Date of delivery | We will ship your order within 3 business days after receiving your order and confirming your payment. If there is a delay due to unseasonable weather, shipping company's circumstances, or any other reason, we will notify you by email. |
| Sales price | 【Japan】consumption tax included
【USA, Korea】excluding consumption tax |
■ABOUT PAYMENT METHODS
Payment method
【Japan】
credit card（Visa、Mastercard、American Express、JCB）、PayPal、Apple Pay、Google Pay、Amazon Pay、Cash on delivery.
| Cash on delivery fee | |
|---|---|
| ～9,999JPY | 330JPY（Tax included） |
| ～29,999JPY | 440JPY（Tax included） |
| ～99,999JPY | 660JPY（Tax included） |
| ～300,000JPY | 1,100JPY（Tax included） |
【USA, Korea】
credit card、PayPal、Apple Pay、Google Pay.
Payment period
credit card（Visa、Mastercard、American Express、JCB）、PayPal、Apple Pay、Google Pay、amazon pay The payment is finalized when the order is confirmed.
Cash on delivery will be paid when the item is received.
■ABOUT SHIPPING METHODS
【Japan】
Both free and paid shipping will be shipped by Fukuyama Express.
*We will send you a tracking number by email.
For cheaper shipping, we will ship by Hikyaku Yu-packet.
*This service is not trackable because the shipping company switches during the delivery.
【USA, Korea】
EMS, Small package airmail.
■ABOUT SHIPPING FEES
【Japan】
| The Shipping Fee | ||
|---|---|---|
| Total Fee
(*excluding tax) |
For Honshu | For Hokkaido, Kyushu, Shikoku and Okinawa |
| ~9,999 JPY | 1,000 JPY | 1,400 JPY |
| 10,000 JPY~14,999 JPY | FREE | 1,400 JPY |
| 15,000 JPY~ | FREE | FREE |
【USA】
| The Shipping Fee | ||
|---|---|---|
| Weight | Standard Delivery
（Airmail） |
Express Delivery
（EMS） |
| 0g～
100g |
240 JPY | 2,000 JPY |
| 101g～
500g |
960 JPY | 2,000 JPY |
| 501g～
1000g |
1,860 JPY | 2,900 JPY |
| 1001g～
20kg |
27,150 JPY | 25,500 JPY |
【Korea】
| The Shipping Fee | ||
|---|---|---|
| Weight | Standard Delivery
（Airmail） |
Express Delivery
（EMS） |
| 0g～
100g |
190 JPY | 1,400 JPY |
| 101g～
500g |
750 JPY | 1,400 JPY |
| 501g～
1000g |
1,450 JPY | 2,100 JPY |
| 1001g～
20kg |
11,850 JPY | 18,500 JPY |
■ABOUT RETURNS, EXCHANGES AND CANCELLATIONS
We do not accept returns, exchanges, or cancellations for customer reasons after an order has been placed. Please understand beforehand.
Please be sure to check the product upon arrival.
In the event that you receive a defective product or a product that is different from the one you ordered, we will replace it as soon as possible.
If we do not have a replacement in stock, we will issue a refund.
We can accept your request if you contact us within 7 days of receiving the product.
We will bear the shipping cost for the replacement of defective products.
If you wish to return or exchange an item, please be sure to contact us in advance.
【Contact for inquiries】
Inquiry form
*Please include your name, product name, purchase date and time and order number.
■CONTACT US
Phone number：+81.3.6408.9760
Inquiry form
Working hours：10：00－18：00
Working days：Monday ~ Friday